Job Description

Job Responsibilities:

• Design interactive, visually engaging online training modules that explain technical concepts, product features, and role-based workflows
• Develop multimedia learning assets including videos, animations, simulations using tools like Articulate Storyline, Rise, Adobe Creative Cloud, Blender, Camtasia, and Vyond
• Apply instructional design methodologies to ensure learning effectiveness and alignment with business needs
• Collaborate with subject matter experts and product managers to ensure technical accuracy and relevance of content
• Integrate generative AI tools (e.g., Google Gemini, ChatGPT, NotebookLM) into learning design processes to accelerate development timelines and scale content creation
• Structure content for reuse and retrieval through AI agents, enhancing access to performance support and role-specific knowledge
• Curate, tag, and organize learning content to improve discoverability and support AI-powered learning experiences
• Provide oversight and refinement of AI-generated learning content to ensure instructional quality and tone consistency
• Contribute to the development of internal best practices for designing AI-ready learning materials
• Designing and creating interactive online courses to explain complex technical concepts.
• Developing diverse learning materials like videos, animations, simulations, and assessments.
• Gaining a deep understanding of hardware/software products and translating technical features into training.
• Collaborating closely with subject matter experts (SMEs) and product managers.
• Managing assigned projects and meeting deadlines.
• Publishing and managing content within the Learning Experience Platform (LxP).
• Adhering to established processes, guidelines, templates, and corporate branding.
• Collecting and analyzing learner feedback for continuous improvement.
• Bachelor’s degree in graphic design, Instructional Design, Technical Communications, Computer Science, or a related field (or a combination of related education and work experience).
• 2-4 years of experience in graphic design, instructional design, technical writing, or online learning development, including experience with standard authoring tools.
• Basic understanding of instructional design models and adult learning principles.
• Ability to quickly learn and understand core technical features and user workflows.
• Proficiency in using course authoring tools and basic graphic and video design software.
• Keen eye for layout, typography, color theory, and current design trends.
• Excellent written and verbal communication skills.
• Collaborative spirit and willingness to actively engage with SMEs.
• Eagerness to learn and develop skills in new tools and technologies.
• Articulate Storyline
• Adobe Creative Suite
• Blender
• Vyond

Skills:

• AI, Articulate Storyline, Adobe Creative Suite, Blender, Vyond

Education/Experience:

• Associate or bachelor’s Degree
• 3+ years of experience in instructional design, learning experience design, or related roles
• Experience developing online training using eLearning authoring tools (e.g., Articulate Storyline, Rise, Adobe Creative Cloud)
• Strong understanding of adult learning principles, content modularization, and task-based learning
• Demonstrated interest in AI and experience using generative AI tools in content development or delivery
• Ability to translate technical subject matter into engaging and effective training experiences
• Creative and analytical mindset to address training challenges and adapt to rapidly evolving technologies
• Strong collaboration and communication skills with the ability to manage multiple projects and stakeholders
• Experience designing AI-driven learning tools (e.g., chatbots, conversational agents, or intelligent tutoring systems) preferred
• Familiarity with prompt engineering, metadata tagging, or AI-integrated content delivery strategies preferred
• Understanding of product-based training, modular content architecture, or performance support frameworks preferred
• Experience working in a fast-paced, cross-functional learning environment preferred

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