Staff Outsource Solutions is a global provider of staffing solutions, accessing staff from two continents with expertise across a broad spectrum of skills and experience.
Whether we are providing a single person to fill a vacation absence or managing a multi-disciplinary, 100+ person project, we design and execute the most efficient and effective staffing solutions for our clients across all business sectors. We accomplish this by focusing on the people and processes we deliver to enhance our clients’ products or services.
We have interviewed and retained thousands of skilled people in our database, with a wide range of degrees and experience, speaking a dozen different languages.
Key Responsibilities:
* Own, manage, and optimize GoHighLevel for CRM, automations, pipelines, lead tracking, SMS/email campaigns, and member communication
* Oversee Google Workspace (Google Suite) including Gmail, Drive, Docs, Sheets, Calendars, and internal organization
* Design, build, and maintain Notion systems for SOPs, task management, staff dashboards, onboarding, and internal documentation
* Manage and support MindBody for scheduling, memberships, client profiles, payments, and reporting
* Create, document, and maintain standard operating procedures (SOPs) for daily operations
* Identify inefficiencies and implement automation solutions to improve internal workflows
* Support staff with systems training, troubleshooting, and process improvements
* Ensure data accuracy, consistency, and clean handoffs across all platforms
Requirements:
* Strong hands-on experience with **GoHighLevel**
* Proficiency in **Google Workspace**
* Advanced or working knowledge of **Notion** for business systems
* Experience using **MindBody** (fitness/wellness industry experience strongly preferred)
* Excellent organizational and communication skills
* Ability to work independently and take ownership of systems and outcomes
* Detail-oriented with a process- and improvement-driven mindset
Nice to Have:
* Experience working with gyms, studios, or fitness businesses
* Automation experience with tools like **Zapier**, **Make**, or similar
* Understanding of sales funnels, lead nurturing, and member retention systems
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