Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
The IT Manager II is accountable for delivery of medium-to-high complexity projects. This position plans, initiates and manages medium-to-high complexity store technology projects involving medium to large sized cross-functional teams. Under general direction, the IT Manager II – Store Systems is responsible for managing medium to large scale store systems initiatives. This role provides leadership for store hardware lifecycle management, device certification, and deployment governance, ensuring technology solutions are compliant, scalable, supported, and aligned with business objectives. While executing store systems initiatives IT Manager II establishes and maintains project governance, workplan, resource plan and budget. The role monitors progress to ensure deadlines, standards, and cost targets are met while maintaining project documentation and traceability.
The base salary range for this role is $134,300 – $229,400. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.• Define, own, and manage the store hardware lifecycle roadmap, including operating system strategy and standards, in partnership with the architecture team.
• Track and manage hardware End-of-Sale (EOS), End-of-Engineering Support (EOES), and End-of-Support (EOS) milestones, and develop multi-year replacement strategies to remediate legacy devices and mitigate risk.
• Lead annual store device certification, validation, and lab testing activities to ensure compliance and readiness.
• Govern hardware deployments across store locations, including approval of deployment models, rollout schedules, and execution plans
• Lead large-scale hardware refresh and rollout programs, leveraging multiple delivery and deployment methodologies.
• Coordinate end-to-end hardware procurement activities, including bill of materials, vendor coordination, shipment tracking, and delivery.
• Act as the primary owner for vendor management, including contract/SOW reviews, negotiations, and performance management in collaboration with Legal and IT Contracts
• Produce and manage detailed project and workstream plans, ensuring activities are clearly defined, sequenced, resourced, and delivered on schedule. • Plan and lead project analysis and stakeholder consultations to define scope, objectives, and deliverables.
• Identify, assess, and manage project risks, issues, dependencies, and constraints, escalating as appropriate.
• Prepare and present executive-level status reports highlighting progress, risks, and key decisions
• Partner with business stakeholders, store operations, internal teams, and third-party resources to align expectations and ensure successful delivery.
• Provide leadership, guidance, and oversight to internal teams and external deployment partners.
• Capture and document lessons learned to improve future programs and initiatives.
• Review existing operations and drive continuous improvement through process optimization and innovative solutions.
• Maintain professional accreditations and remain current on project management tools, methodologies, and industry best practices through ongoing development.
Building Effective Teams
Developing Talent
Collaboration
Leading by Example
Communicates Effectively
Manages Conflict
Business Acumen
Plans, Aligns & Prioritizes
Organizational Agility
Preferred Qualifications:
• Bachelor's degree with a concentration in Business, Information Systems or Computer Science or related equivalent experience.
Job requires ability to work in an office environment, primarily on a computer
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person and remote meetings, typing, and working with paper/files, etc
Consistent timeliness and regular attendance
Vision requirements: Ability to see information in print and/or electronically
Ability to travel up to 5% of the time
IT LEAD
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role $134,300.00 to $261,100.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
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...Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream...